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Production Support aids all customers and offers assistance to production for each and every design and carries out tests on all installation process and sets up recovery measures for all applications and upgrade. Production Support individuals are expected to coordinate with external vendors and IT groups and ensure efficient application services to guarantee the reliability of each and every application, and to analyze and evaluate all business procedures to all restricted processes in accordance with the business requirements. The key roles and responsibilities of a Production Support individual includes supervising and providing aid and expert knowledge to workflows, offer an all time operational support to each and every production practices on weekends and holidays, widening and maintaining professional relations with online business teams and offer support to web stores, monitoring alerts, escalating issues for all systems and procedures, synchronizing with other teams, raising aid ticket for all issues, evaluating root cause , assisting in resourceful resolution of all production procedures. Resume format for Production Support must highlight a bachelor’s degree in computer science or a degree higher, preferably MBA with technology relevant prominence, previous job experience in information technology. A Production Support CV must feature skills such as superior knowledge of common computer programs, software and systems as well as strong managerial skills.