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Accounts Manager is in charge of managing relations with certain customers for their company, including company sales. Accounts Managers are expected to have in-depth knowledge of their company’s products and services and are required to make targeted pitches for present and future customers. Generally, Account Managers work full time in an office environment and may have to travel in order to conduct meetings and presentation for the client. Also it is essential for them to stay up to date on company’s offerings, trends and innovations, and to train, guide and coach new employees and abide by the company’s guidelines. The key roles and responsibilities of an Accounts Manager include developing new business prospects with current clients by endorsing company products and services, improving customer contentment by enhancing responsiveness and predicting customer needs, and lending a hand to new clients and supply customer service to designated customer accounts. Resume format for Accounts Manager should highlight a bachelor’s degree in communication, marketing, finance, business, economics or any other related field, prior experience in customer service. An Accounts Manager CV must also underscore skills and abilities like proficiency in computer programs, having good communication skills, ability to deliver presentations to groups as well as individuals and acquaintance of a second language.